Ticketmaster and the secondary market for tickets, by Budish and Bhave

 Here's a still-timely paper that was a work in progress for quite a while.

Primary-Market Auctions for Event Tickets: Eliminating the Rents of “Bob the Broker”? By Eric Budish and Aditya Bhave, American Economic Journal: Microeconomics 2023, 15(1): 142–170 https://doi.org/10.1257/mic.20180230 

Abstract: "Economists have long been puzzled by event-ticket underpricing: underpricing reduces revenue for the performer and encourages socially wasteful rent-seeking by ticket brokers. What about using an auction? This paper studies the introduction of auctions into this market by Ticketmaster in the mid-2000s. By combining primary-market auction data from Ticketmaster with secondary-market resale value data from eBay, we show that Ticketmaster’s auctions “worked”: they substantially improved price discovery, roughly doubled performer revenues, and, on average, nearly eliminated the potential arbitrage profits associated with underpriced tickets. We conclude by discussing why, nevertheless, the auctions failed to take off."

From the conclusions:

"over the decade that has passed since the time of the data, rather than coming into more widespread use, primary-market auctions for event tickets instead disappeared. LexisNexis searches suggest that TM auctions were in use from their introduction in 2003 through around 2011, with a peak in around 2005–2008 but that with limited exceptions, they have not been used since.33

"We conclude by speculating as to why the auctions failed to take off. As discussed in the introduction, economic theory suggests that there are two basic choices for how to eliminate the rents of and rent-seeking by Bob the Broker: ban resale or set a market-clearing price. While auctions are no longer in use, what has at least partly taken off is using available data, including historical resale values, to set fixed prices in the primary market that more accurately approximate market clearing.

...

"We conjecture that the popularity of this practice relative to auctions partly reflects the simplicity and convenience for fans of posted prices relative to auctions, as has been documented more widely by Einav et al. (2018) and partly reflects a harder-to-model “repugnance” cost of ticket auctions (Roth 2007). 

...

"Setting market-clearing prices and banning resale are two ways to modify the primary market to eliminate Bob the Broker’s rents. TM has also aggressively expanded into the secondary market, acquiring TicketsNow for $265 million in 2008 (as well as UK-based Get Me In! for an undisclosed amount); entering into secondary-market partnerships with the National Basketball Association, National Hockey League, and National Football League (Major League Baseball has a partnership with StubHub); and most recently launching a secondary market within ticketmaster.com called Fan-to-Fan Resale that lists available primary-market tickets alongside secondary-market tickets.38 This business exploits TM’s unique ability, for events where it manages the primary market, to verify the authenticity of tickets in the secondary market. With transaction fees of about 30–40 percent in the largest secondary-market venues (Budish 2019)—of the full resale value, not of just the markup versus the fixed price—perhaps eliminating the rents of Bob the Broker is less profitable than taking a cut."

Tourism pricing at the Jaipur observatory

Here's the price list...

And well worth it, to see a sculpture garden of assorted sundials of varying sophistication:

Scalping world peace as NY ticket resale laws expire

The NY Times reports on Scalping World Peace, Outside Radio City
"The appearance of the Dalai Lama at Radio City Music Hall has inspired a certain chant on the Avenue of the Americas.

“Tickets for the Dalai Lama, tickets,” intoned a not-particularly-spiritual-seeming 55-year-old scalper from Brooklyn, standing on the corner of 50th Street on Friday afternoon. “Anyone selling tickets? Tickets.
...
“It’s difficult to bargain with Dalai Lama fans,” Richie said later. “They don’t even know what ‘orchs’ are,” meaning orchestra seats. “They’re always looking for cheap seats. They have no concept of premium seating.” "

This is taking place in an unsettled legal environment: The Times reported last week
Legal Ticket Scalping Law to Lapse as Albany Debates a New Provision, and here's yesterday's Daily News: Gov. Paterson reenacts 1920s ticket scalping law, serving notice to StubHub, Ticketmaster and others

Last minute tickets at sold out Fenway

The Red Sox, whose home games are always sold out, reserve some tickets for last minute purchase: At Sold-Out Fenway, a Way in for Patient Fans .
"For every home contest, whether a weekday game in April or a Game 7 in October, the Red Sox set aside some tickets for fans who did not plan ahead. There may be a few dozen seats available, there may be a few hundred. The point is, they are available, every game, for those who waited too long but are willing to wait a bit longer.
Starting five hours before the scheduled first pitch, fans can line up on the sidewalk near Gate E, around the corner from hectic Yawkey Way. There is a red-and-white sign reading “Game Day Ticket Sales,” and there are a pair of green roll-up doors. Two hours before the game, the doors are raised and tickets are sold at face value. "
...
"“To us, it’s part of a long-term strategy,” said Ron Bumgarner, the team’s vice president for ticketing. “We do not want every fan at Fenway Park to be a season-ticket holder with 81 games. We want as many different people in Red Sox Nation as possible to be able to come to the games.”
Such a system comes with strict rules, and several copies of them are pasted near Gate E. First, five hours is deemed the perfect amount of wait time — too short to spend the night (which used to be allowed, but created the predictable unruliness) but long enough to make it a bit of a chore.
Second, fans must stay in line and cannot save spaces for other fans. In other words, no sitting across the street at the Cask ’n Flagon, or under the center-field stands at the Bleacher Bar, draining beverages while a buddy reserves a spot until the last minute.
Third, once the tickets are purchased — only one per person — fans must enter the ballpark. That means no scalping the ticket to the highest bidder, a temptation for big games."

Are paperless tickets scalp proof?

The latest development in the ongoing war between ticket originators, fans, and scalpers is the ticketless ticket.

"Ticketmaster is going to try issuing paperless tickets to reduce scalping. Resale companies are not amused.
http://marketplace.publicradio.org/display/web/2009/06/08/pm_ticketmaster/
"JILL BARSHAY: Miley Cyrus hopes she can cut out scalpers from her next tour by selling only paperless tickets. Ones you can't give or sell to someone else. Ones you buy online and pick up at the concert gate by showing your driver's license and a credit card.
Sean Pate is the spokesman for StubHub, the big ticket resale site, owned by eBay. He's predicting paperless tickets will mean long lines on concert night.
SEAN PATE: You know, we're going to see a lot of inconveniences for the fans, especially of Miley Cyrus's demographic. Her fans more than likely don't own credit cards.
That means mom or dad may have to listen to the concert too. Not to mention how mortifying it is for a 12-year-old to be seen with her parents.
Critics say some concerts will still sell out quickly. And prices will be jacked up. The question is by whom. Don Vaccaro is the CEO of TicketNetwork, another resale site. He points out that Miley Cyrus's management company, which is owned by Ticketmaster, is selling prime seats on its Web site starting tomorrow for $295."

Update: Here's the (June 16, 2009) take of the NY Times Ethicist column: Miley Cyrus Takes on the Scalpers.

HT: Steve Leider

Chicago parking: private metering, public/private enforcement

The City of Chicago recently sold the right to manage its parking meters for the next 75 years to a private company, for a payment of $1.15 billion. The city retains the right to make parking laws and enforce them, although some aspects of enforcement are now shared. Not surprisingly, there's some trouble in the Windy City: Long a Driver’s Curse, Chicago Parking Gets Worse .

Not only have meter rates gone up, enforcement seems to have become more aggressive. Aside from the fact that Chicago looks to parking fines for revenue in tough economic times, there appear to be market design reasons for this.

Here is the agreement between the city and the contractor. Section 3.2e on page 40 reveals that the contractor as well as the city may issue tickets to illegally parked cars at meters.

So now there are two motivations for issuing tickets; the city issues them to raise revenue from parking fines and to enforce the parking laws, and the contractor issues them to increase meter revenue by discouraging people from parking without paying or parking after the payment has expired.

The city can raise revenues from fines by aggressively enforcing laws, e.g. about how many inches you may park from the curb. The contractor can raise revenues by ticketing cars promptly after meters expire. (Both the city and the contractor have an interest in enforcing the laws that say you must park between the lines.)

Some problems with getting new meters (which accept credit cards) to work properly have compounded the angst.

What to do? Carry lots of quarters when you drive in Chicago, at least until things settle down.

Market for inauguration tickets, continued

Reports are that Last-Minute Tickets Are Scarce, as scalpers have relatively few tickets to sell. Many people with tickets to Obama's swearing in are apparently planning to attend.

"Senator Dianne Feinstein of California, who is chairman of the Joint Congressional Committee on Inaugural Ceremonies, has been trying to criminalize the scalping of Inaugural tickets. So far, only the Senate has passed her bill, which would make it a misdemeanor to sell or attempt to sell tickets to the swearing-in ceremony, punishable by up to $100,000 and up to a year in prison. But the bill isn’t going anywhere, unless the House suddenly decides to make it a priority in the next few hours.
Some places like eBay and its subsidiaries banned the sale of Inaugural tickets. But that hasn’t stopped other private ticket agencies, which are doing a fairly brisk business in tickets for other inaugural events, but not the swearing-in ceremony."

Repugnant transactions in Inauguration tickets

eBay to Ban Resale of Inaugural Tickets

"eBay Inc. is banning the sale of coveted free tickets to the swearing-in of President-elect Barack Obama after a U.S. senator said she was crafting a bill to make such online sales a federal crime.
Representatives of the online auction site met with the Joint Congressional Committee on Inaugural Ceremonies this week and came to a mutual decision on the prohibition, said Nichola Sharpe, a spokeswoman for eBay.
“The tickets are free. We felt that it is an official event,” Sharpe said in an interview today. “We think it’s in the best interest of all concerned.”
Sen. Dianne Feinstein (D-Calif.), chairman of the committee, announced Monday that she was contacting sites, like eBay and Craigslist, to ask them to stop selling the tickets to the Jan. 20 event. She also said she was drafting legislation to criminalize the sales. "

Ticket pricing

Lots of markets (including entry-level labor markets) have more uniform prices than economists customarily suppose. Tickets for sporting events, for example, typically cost the same regardless of the quality of the opponents. (Teams have often been afraid of alienating fans, who it was thought might find it repugnant to pay more for more exciting games.) The Los Angeles Lakers propose to change that: Lakers will have higher ticket prices for seven games in 2008-09.

Hat tip to Steve Leider (who will be on the new economist labor market this year:)